MY FIRST EXPERIENCE WITH DEATH

For most people, death is something that happens at the periphery of their lives – but some of us choose to make it the focus of our careers. I knew early on I wanted to care for the sick, but my path to caring for the dying was more circuitous. As a kid I was …

HOW OUR WHY WILL SHAPE OUR HOW

Simone Sinek, author of the book Start With Why, wrote that companies that deeply understand why they are in business are much more effective and last longer than those that just want to produce a product. He used the Wright brothers as an example. The Wright brothers were not well funded, nor did they have college …

GENEROSITY AS LEGACY

Leland Kaiser said it well: “Great compassion and unconditional love can change the world; they are the only things that can”.  I’d like to share with you the stories of two people whose donations of time, influence and money, along with great compassion and unconditional love, changed our community and left a legacy. Retired bank …

9 FUND-RAISING STRATEGIES THAT WORK

Do you see the future as one of shortage, lack, and ever-harsher governmental funding reductions? Or are you focused on an abundant future filled with new opportunities and innovative ways for people to engage and contribute? Let’s talk about how we can create that abundant future through development strategies that will enhance your organizations. Success …

5 Steps to Creating A Culture of Care

How can we in hospice management create a robust culture of care in our organizations? In the past I consulted with a hospice run by an autocratic leader who really didn’t want to know what the staff thought or cared about; his big concern was his bottom line, not his front lines. How is staff …

Best Practices Of Hospice

In today’s podcast Patti speaks about some of the best practices of Hospice work.

Replacing the CEO

Patti discusses the questions that must be asked when looking for a new executive director or CEO.

It Starts With Staffing

In hospice, your only product is service, and nothing is more important to that than proper staffing. No matter how powerful your mission statement is or how beautiful your facility, your people have to be service-oriented and fully committed to the work. Hospice doesn’t run on a nine-to-five, five-day week; it’s 24/7, and we can …

Leadership Change-The 3 things a CEO Needs To Do

Patti shares three things that a CEO needs to do to prepare for a leadership change.

The Importance Of Succession Planning

In this podcast, Patti explains the importance of succession planning for your Hospice.