Did you see the story about the robot doctor that was sent to deliver bad news to a terminal patient? His daughter was with him when the telehealth machine rolled up to his bedside. On the flickering screen, a physician informed the patient that he was going to die, very soon – perhaps too soon …

My first real, significant job out of grad school was as the executive director of Hospice of North Central Florida, now known as Haven Hospice. When I joined the team there were three staff members and double that number of volunteers. Yet, tiny as it was, our organization was part of a great social movement, …

It seems like every day brings a new horror story in the news, around healthcare gone terribly wrong. A nursing home patient is abused by staff members who put videos of the abuse on the Internet. Hospice management is accused of fiscal misdoings, even outright fraud. A nurse administers the wrong medication with fatal results. …