What Would Dame Cicely Do? That was the question posed to attendees at the National Hospice and Palliative Care Organization’s Management and Leadership Conference in Washington DC by the incoming President and CEO, Edo Banach recently.  He told us NHPCO’s focus will be bringing value to members and focusing on innovation. We were reminded of …

I am a nurse.  I still define myself as a nurse, even though I have not tended to a patient in that role for many years.  I renew my license every two years (just in case this consulting gig doesn’t work out), and I still think like a nurse in terms of how I assess …

It’s National Volunteer Week; and time to celebrate! This past week, I was in Cleveland working with the Hospice of the Western Reserve.  They held two banquets celebrating their 3,000 remarkable volunteers.  The speaker was local Clevelander, Alex Sheen, founder of “Because I Said I Would” movement for the “…betterment of humanity through promises made …