In today’s podcast Patti speaks about some of the best practices of Hospice work.

Patti discusses the questions that must be asked when looking for a new executive director or CEO.

In hospice, your only product is service, and nothing is more important to that than proper staffing. No matter how powerful your mission statement is or how beautiful your facility, your people have to be service-oriented and fully committed to the work. Hospice doesn’t run on a nine-to-five, five-day week; it’s 24/7, and we can …

Patti shares three things that a CEO needs to do to prepare for a leadership change.