Testimonials

Patti Moore leads The Watershed Group to create transformational change for a wide range of clients. Whether we’re working with hospice organizations, not-for-profit organizations, or others, our commitment is the same: to help our clients achieve meaningful results through wholeness, dignity, respect, and empowerment.

Take a look at what some of our clients have to say:

Karen Rollins,
CEO, Avow

“[Patti has] been, without a doubt, the very best guide, role model, confidant, and mentor that I have ever had the pleasure of working with in my career. I am absolutely certain that what success we have had at Avow has been in large part thanks to the wise and honorable advice and support [she] provided in our many times of adversity and need.”

Click here to view the full testimonial from Karen Rollins

Diana Franchitto,
President and CEO of Hope Health of Rhode Island and Massachusetts

“Nice work, Patti. If there was anyone that could find the right person, for the right position, at the right time (my version of the “Triple Aim”!), it was you. Very grateful.”

Laura Tabone,
Clinical Director

“It is always wonderful to spend a day at one of your workshops-relaxing, refreshing and re-charging. Thank you for doing what you do! ”

Susan de Cuba,
CEO, Treasure Coast Hospice

“Thanks for such a wonderful rejuvenating experience! I’ll be back to the RiverCove Retreat Center!”

Cathy Adkison, RN BSN CHPN,
President and CEO, Big Bend Hospice

“I had an inspiring and thought provoking time at the CEO Intensive retreat! I would recommend your retreat to any CEO who needs to have their batteries recharged and needs strategic long range planning help. Thank you for inviting Dan over. He had a wonderful time and we plan on going back to Cumberland Island soon. Thank you for making my retreat far exceed my expectations!!!”

Ernesto Lopez,
Administrator, Hospice of the Comforter

“Patti, I received your book today and not only am I grateful to have it, I’m also proud of you and your accomplishments. It has been a privilege getting to know and work with you! Please count me in for 20 copies for my leadership team. Thank you!”

Rebecca Molina,
Director of Patient Accounts, Avow Hospice

“Patti, Thank you so much for the book. I enjoyed reading it. I even used it as a reference in my semester project. As always you and your book have brought encouragement to me. Happy Holidays.”

Jamie O’Malley,
President & CEO, Midwest Palliative & Hospice CareCenter

“Patti, what a nice surprise to have received your book “No Mission No Margin ” a few weeks back. I read it over the week end and wanted to let you know how much I enjoyed it. I think it is a great resource for anyone who works in hospice. It helped me organize my own thoughts and messaging related to significant changes that we are undergoing. Thank you!”

Cynthia Bougher, MSN, RN,
Chief Executive Officer, Valley Hospice, Inc.

“Patti did a great job working with the Valley Hospice Leadership Team to facilitate the development of our three year strategic plan. Patti utilized various creative techniques to encourage members of our team to use our ‘whole’ brain to develop the vision for how Valley Hospice will look like in the future, and the plan to create that vision.”

Cathy Adkinson,
President and CEO, Big Bend Hospice

“I had an inspiring and thought-provoking time at the CEO retreat! I would recommend [Patti’s] retreat to any CEO who needs to have their batteries recharged and needs strategic long-range planning help. Thank you for making my retreat far exceed my expectations!”

Pamela Morris,
President and CEO CareSource

“Patti Moore and The Watershed Group assisted The Hospice of Dayton in recruiting a new CEO to replace a 10 year veteran who was set to retire at the end of 2010. Patti met with the Search Committee to learn firsthand what type of CEO we wanted to lead the organization into the future. Her prior knowledge of our organization was very helpful in accelerating the recruiting process. Patti presented us a list of high caliber candidates and helped prioritize the top 2 candidates who came for in-person interviews. She had detailed knowledge about what each candidate brought in terms of strengths and fit with the culture of our organization. We could not have completed our search within 6 months without a seasoned recruiter like Patti Moore. Her extensive knowledge of the Hospice industry was instrumental in facilitating a successful process. We would use Patti’s services again in the future and would serve as a very satisfied reference for the Watershed Group!”

Pat Cahill,
Search Committee Board Member, Hospice and Palliative Care of Cape Cod

“Patti, you are certainly the person who brought our new CEO and VP of Business Development to the table for consideration by the Search Committee.
While we made the decision to offer them as candidates, you should take great credit for identifying them and convincing them of the possibilities in these positions. It was my pleasure to work with you and I too, look forward to a re-connect in the future.”

Vice President,
Hospice Board of Directors

“I feel you did a wonderful job in the exact vein of our mission: you took a dire and delicate job, and you executed it professionally & clinically with compassion & dignity; this is the spirit of our organization. Thank you.”

Christy Whitney,
President and CEO, Hospice and Palliative Care of Western Colorado

“Patti has a great, non-threatening style that gets results. Too often, you bring a consultant in and people are totally turned off. Patti is just the opposite; she inspires and motivates people to change.”

Hospice Executive Committee Board Member

“Thank you very much for a simply outstanding job of selecting the “visionaries” for last week’s session and for moderating the session in a very professional manner. We all gained a great deal of insight from the meeting and have a long list of things “to do” as a result. It appears that all the attendees left the meeting in high spirits and with great enthusiasm for the future. Congratulations for a job very well done.”

Roy J. Hoxworth,
Director of Human Resources, Hospice of Marion County

“Any recruitment assignment can be challenging. But because of your professionalism, combined with systems already in place, you were able to remove several layers of our anxiety and instill a sense of calm and order in the process. Your experience with the predictive Index is one example of the proven systems that assisted in the selection of the right candidate.”

Sara Jo Faucher,
former CEO Mercy Hospice and Palliative Care in Myrtle Beach, SC

“Patti is just fabulous; I can’t say enough good things about her. In fact, I still always call her when I have an issue to solve.”

Christy Whitney,
President and CEO, Hospice and Palliative Care of Western Colorado

“It’s a tremendous advantage to work with someone like Patti longer term; then they become like an adjunct strategist for your organization. Whenever I have a problem, I know I get just pick up the phone and Patti will be there to help.”

Hospice CEO

“I loved your book! Wish I would have had it my first week in this job! Many will benefit greatly. It’s a great refresher for all of us as well. Also Patti I really like that it is not a 500 page tome – us hard workers don’t have time for that – this is a practical, wise and focused guidebook to how to get it right – I’m buying them for my management team for Christmas and they will LOVE it. Is there nothing you cannot do?!”

Karen,
Volunteer Supervisor

“I just wanted to take a moment to say thank you for the opportunity to attend the wonderful Managers Retreat last week. Patti was GREAAAT! This was a fun, learning and bonding experience. I learned a lot about myself as well as others. Thank you for all that you do for our employees, our patients and for Hospice.”

Hospice CEO

“Hi Patti, we are doing well and making good progress since your visit here. Our General In-patient days were 38% in July which is a great improvement, we have had almost no barrier/wait days and our staffing is stronger with benefited staff. Documentation is much more up to date and we plan to hire a project manager to get the IPU software for the house up and running by early next year! Your visit was a catalyst for change and helped me demonstrate how important and serious change was. Thank you”